Help & FAQ

ZyRA Help & Support

We aim to make your experience with ZyRA seamless and effortless. Below are answers to the most common questions regarding orders, shipping, and returns.

Shipping

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days depending on your location.

Do you ship internationally?

Yes, we ship worldwide. Delivery times may vary based on destination.

Returns

Can I return my order?

We accept returns for damaged or incorrect items only. Please refer to our Return Policy for full details.

How do I request a return?

Email us at support.zyra@gmail.com with your order number and details of the issue.

Sizing

How do I choose the right size?

Please refer to the size chart provided on each product page before placing your order.

What if I ordered the wrong size?

Due to limited collections, we do not offer returns for incorrect size selection.

Orders

Can I cancel or change my order?

Orders are processed quickly, so changes or cancellations may not be possible once placed.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email.

Damaged or Incorrect Items

What should I do if my item arrives damaged or incorrect?

Contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review and resolve it as quickly as possible.